Tokyo Metro., Ltd., which is a Japanese subway company and operating trains in Tokyo, announced that they has launched their new service to inform passengers of the availability of bathroom in Ikebukuro station.
Tokyo Metro is one of the major subway companies in Japan, and it has an average daily ridership of 6.84 million passengers. It has 9 lines, Ginza Line, Marunouchi Line, Hibiya Line, Tozai Line, Chiyoda Line, Yurakucho Line, Hanzomon Line, Namboku Line and Fukutoshin Line, and 179 subway stations as of 2017.
Ikebukuro station is one of the biggest train station in Tokyo and 560 thousands of passengers use the station each day, so there’s a high possibility that washrooms in the station are occupied.
To improve the current situation about toilets, Tokyo Metro has started the trial to let passengers know which bathroom is available or not by using the application “Metro Lab 2017”. The trial will continue until February 28, 2018.
Tokyo Metro has also revealed the trail of their new service “&HAND” on November 6, 2017. It matches a pregnant woman who wants to take a seat and people who can offer their seat to them. People who want to use this service are required to add &HAND’s LINE account to their friend list. LINE is a messaging application used the most in Japan. And then, when a pregnant woman send a request to the &HAND’s LINE account, it will inform other users of the request with the details. The trial will be conducted from December 11 to 15, 2017.